Frequently Asked Questions
Everything you need to know about bringing Boldenn home.
What is the standard shipping time for furniture orders?
Most in-stock furniture items are processed within 2-3 business days and delivered via white-glove service within 7-14 business days depending on your location.
Do you offer a warranty on your home products?
Yes, all Boldenn furniture and decor items come with a comprehensive 1-year limited warranty covering manufacturing defects and structural integrity.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund, excluding shipping fees.
How can I track my delivery?
Once your order ships, you will receive an email with a tracking link. For large furniture pieces, our delivery partner will contact you directly to schedule a convenient drop-off window.
Are your materials sustainably sourced?
At Boldenn, we prioritize sustainability. We use FSC-certified woods and eco-friendly textiles in over 80% of our product catalog to ensure a smaller environmental footprint.
Can I make changes to my order after it has been placed?
Changes can be made within 24 hours of purchase. After this window, the order enters our fulfillment process and cannot be modified or canceled.